Docs

How to configure notification preferences

Configure email and in-app notifications in Boki

How to configure notification preferences

Control which notifications you receive by email and in-app.

Overview

Boki can notify you about workspace activity, comments, and billing events. You choose which notifications to receive and how.

Prerequisites

  • A Boki account

Steps

  1. Go to Settings (gear icon)
  2. Click Notifications
  3. For each notification type, toggle Email and/or In-app
  4. Click Save changes

Notification categories

Workspace activity

NotificationDescription
New plan or component createdWhen someone creates a plan or component in the workspace
Assignment to plan, brief, distribution, or taskWhen you're assigned to an item
Status or due date changes on assigned itemsWhen items you're assigned to are updated

Comments & mentions

NotificationDescription
Comments on plans or briefs you're assigned toNew comments on your assigned items
Replies to your commentsWhen someone replies to a comment you made
Mentions in commentsWhen someone @mentions you

Billing & updates

NotificationDescription
Upcoming payment remindersSent 2 days before a payment is due
Product updates and announcementsNews about Boki features and changes

Delivery channels

For each notification type, you can enable:

ChannelDescription
EmailSent to your account email address
In-appAppears in the notification bell inside Boki

Enable both, one, or neither per notification type.

Result

After saving:

  • You receive only the notifications you enabled
  • Changes take effect immediately