Docs

Support

Get help with Boki

Support

Get help when you need it.

Contact support

Email: support@boki.io

Support response times vary by plan:

  • Starter: Standard email support
  • Growth: Priority support
  • Scale: Priority support

Request a demo

Email: demo@boki.io

Schedule a demo to see Boki in action and ask questions.

Community

Discord: Join the Boki community

Connect with other Boki users, share tips, and get informal help.

Documentation

Use this documentation site to:

Reporting issues

When reporting an issue, include:

  • What you were trying to do
  • What happened instead
  • Steps to reproduce (if possible)
  • Screenshots (if relevant)
  • Your browser and device

Feature requests

Have an idea for Boki? Email support@boki.io with:

  • What you want to accomplish
  • Why current features don't meet the need
  • How you'd expect it to work

Status

Check system status and planned maintenance at the Boki status page (when available).

Slack agent

Boki has a Slack agent for workspace integration. This feature is in limited availability — contact support for access information.